Terms of Service

The MetaFlow Health website provides general information about MetaFlow Health, its model, outcomes framework, clinical governance approach, and related services or programs.

The website is intended for informational, business, partnership, recruitment, payer, physician, and general public communication purposes. It is not a patient portal, emergency service, medical record system, or substitute for professional medical care.

The content on this website is for general informational purposes only. It does not constitute medical advice, diagnosis, treatment, or a recommendation for any specific therapy, product, service, provider, or care plan.

You should not rely on the website as a substitute for advice from a qualified physician or licensed healthcare professional. Always seek the advice of a qualified healthcare provider regarding any medical condition, symptoms, diagnosis, treatment, medication, or care decision.

This website is not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

Do not use the website, contact forms, Request Access links, email, or any non-emergency communication channel to report urgent medical symptoms or time-sensitive health issues.

Your use of the public website does not create a physician-patient relationship, provider-patient relationship, therapist-patient relationship, or clinical care relationship with MetaFlow Health, any affiliated physician, or any related professional.

A clinical relationship, if any, would only be established through a separate process involving appropriate intake, eligibility review, consent, documentation, provider review, and applicable agreements.

The website may include a “Request Access” link, contact option, or other pathway that redirects users to a secure intake form, portal, or third-party service.

Submitting a request does not guarantee eligibility, enrollment, acceptance, access to services, insurance coverage, reimbursement, clinical review, or any particular result.

MetaFlow Health may review requests based on operational capacity, eligibility criteria, clinical governance requirements, safety considerations, program requirements, and other factors.

The website may link to third-party services, including secure intake forms, patient portals, recruiting platforms, scheduling tools, analytics tools, or other external services. These third-party services may have their own terms, privacy policies, consent forms, or user agreements.

MetaFlow Health is not responsible for third-party websites or services, and your use of those services is governed by the applicable third-party terms and policies.

You agree that you will not:

• use the website for unlawful, fraudulent, harmful, or abusive purposes;
• attempt to interfere with website security or functionality;
• attempt to gain unauthorized access to systems, accounts, data, or networks;
• submit false, misleading, or unauthorized information;
• upload malware, harmful code, or disruptive content;
• misuse website forms, links, or communication channels;
• use the website to submit emergency medical information;
• copy, scrape, reproduce, or exploit website content except as permitted by law or with written permission.

We aim to provide accurate and current information, but we do not guarantee that website content is complete, error-free, current, or suitable for any particular purpose.

MetaFlow Health may update, modify, remove, or replace website content at any time without notice.

The website may describe MetaFlow Health’s outcomes framework, reporting structure, data categories, or future reporting approach. Any outcomes-related content is provided for general informational purposes and may include placeholder, pre-data, cohort-maturing, or aggregate reporting states.

Unless expressly stated, outcomes information should not be interpreted as a guarantee of individual results, clinical benefit, diagnosis, cure, prevention, insurance coverage, reimbursement, or program eligibility.

Individual outcomes may vary and depend on many factors, including baseline condition, medical history, clinical oversight, adherence, medications, comorbidities, measurement methods, and follow-up documentation.

All content on the website, including text, graphics, logos, images, illustrations, layouts, design elements, icons, trademarks, service marks, and other materials, is owned by or licensed to MetaFlow Health unless otherwise indicated.

You may view the website for personal, informational, or business evaluation purposes. You may not copy, reproduce, modify, distribute, display, sell, license, or create derivative works from website content without prior written permission from MetaFlow Health, except as permitted by law.

The website or related communications may include information about roles, recruiting, contractors, advisors, internships, or employment opportunities. Such information is for general informational purposes only and does not constitute an offer of employment, engagement, compensation, or contract.

Any employment or contractor relationship must be established through separate written agreements and applicable onboarding processes.

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information. Please review the Privacy Policy carefully.

The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, MetaFlow Health disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components.

To the fullest extent permitted by law, MetaFlow Health and its officers, directors, employees, contractors, advisors, affiliates, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of or inability to use the website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

You agree to indemnify and hold harmless MetaFlow Health and its officers, directors, employees, contractors, advisors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the website, violation of these Terms, violation of law, or infringement of any rights of another person or entity.

We may modify, suspend, or discontinue any part of the website at any time. We may also update these Terms from time to time. When we update them, we will revise the “Effective Date” above.

Your continued use of the website after updated Terms are posted means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, unless applicable law requires otherwise.

If you have questions about these Terms, please contact us at:

MetaFlow Health Inc.
Email: connect@metaflowhealth.com
Website: www.metaflowhealth.com