Privacy Policy

We may collect the following categories of information:

Information you provide directly

You may provide information when you:

• contact us through the website;
• request information about MetaFlow Health;
• submit a general inquiry;
• apply for or inquire about a role with MetaFlow Health;
• communicate with us by email or other channels;
• click through to a secure intake or portal service.

This information may include your name, email address, phone number, organization, role, message content, and other information you choose to provide.

Website and usage information

When you visit our website, we may automatically collect limited technical information such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• referring website;
• approximate location derived from technical data;
• date and time of visit;
• interaction data related to website performance and security.

Cookies and similar technologies

We may use cookies or similar technologies to operate the website, improve performance, understand site usage, and support security. You may be able to control cookies through your browser settings.

The public MetaFlow Health website is intended to provide general information about MetaFlow Health and its model. The public website is not intended for the submission of detailed medical records, emergency information, or protected health information.

If you use a secure intake form, patient portal, or related service linked from the website, that service may collect health-related information under separate workflows, terms, privacy notices, authorizations, or agreements. Such services may include secure intake or portal systems such as Cognito Forms, Healthie, or other designated platforms.

Please do not submit medical records, laboratory reports, imaging files, Medicare information, or other sensitive medical information through ordinary website contact forms or unsecured email unless specifically instructed through an appropriate secure process.

We may use information for purposes such as:

• responding to inquiries;
• providing information about MetaFlow Health;
• operating, maintaining, and improving the website;
• supporting website security and troubleshooting;
• evaluating partnership, physician, payer, employment, or business inquiries;
• managing candidate or contractor communications;
• supporting secure intake or referral pathways where applicable;
• complying with legal, regulatory, contractual, or operational obligations;
• protecting the rights, safety, and integrity of MetaFlow Health, users, and third parties.

We may share information with:

• service providers that support website hosting, CMS, analytics, email, security, forms, portals, recruiting, or business operations;
• professional advisors such as attorneys, accountants, compliance consultants, or auditors;
• clinical, operational, or administrative partners where appropriate and authorized;
• government, regulatory, legal, or law enforcement authorities where required or permitted by law;
• parties involved in a business transaction, such as a merger, financing, acquisition, reorganization, or asset transfer;
• other parties with your consent or at your direction.

We do not sell personal information in the ordinary meaning of the word. If our practices change or if applicable privacy laws define certain analytics, advertising, or data-sharing practices as a “sale” or “sharing,” we will update this Privacy Policy or provide appropriate notices and choices.

Our website may link to third-party websites, forms, portals, calendars, video tools, recruiting platforms, or other services. These third-party services are governed by their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites or services.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, support operations, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the context in which it was collected, applicable legal requirements, and operational needs.

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online service, email system, or electronic transmission is completely secure. You should not send sensitive medical or personal information through unsecured channels.

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your personal information is used or disclosed.

To make a privacy request, please contact us at:
Email: connect@metaflowhealth.com

We may need to verify your identity before responding to certain requests.

Our public website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the public website. If you believe a child has provided personal information through the website, please contact us so we can review and address the issue.

MetaFlow Health is based in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. When we update it, we will revise the “Effective Date” above. Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

MetaFlow Health Inc.
Email: connect@metaflowhealth.com
Website: www.metaflowhealth.com